Frequently Asked Questions

Question 1

What conditions are Ubiquiti Gateways & Cloud Keys products available in?

GIGDATA LLC · Accepted Answer

GIGDATA offers Ubiquiti Gateways & Cloud Keys in multiple conditions: New (factory sealed), Like New (open box/minimal use), Refurbished (professionally restored with testing), Used (fully functional with cosmetic wear), and For Parts (as-is for component harvesting or repair).

Question 2

Do you offer warranty on Ubiquiti Gateways & Cloud Keys?

GIGDATA LLC · Accepted Answer

Yes, all our Ubiquiti Gateways & Cloud Keys products come with a warranty. New items include manufacturer warranty, while refurbished and used items come with our 30-day money-back guarantee. Extended warranty options are available at checkout.

Question 3

How quickly do Ubiquiti Gateways & Cloud Keys orders ship?

GIGDATA LLC · Accepted Answer

Most Ubiquiti Gateways & Cloud Keys orders ship within 1-2 business days. Standard delivery takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

Question 4

Can I return Ubiquiti Gateways & Cloud Keys if they don't meet my needs?

GIGDATA LLC · Accepted Answer

Absolutely. GIGDATA offers a 30-day return policy on all Ubiquiti Gateways & Cloud Keys. Items must be returned in their original condition. Refunds are processed within 5-7 business days after we receive the return.

Ubiquiti Gateways & Cloud Keys

Ubiquiti Cloud Gateway Industrial Rack Mount UACC-UCG-INDUSTRIAL-RM - NEW SEALED

Ubiquiti SuperLink Gateway UP-SUPERLINK - NEW SEALED

Ubiquiti Gateway Lite UXG-LITE IDS/IPS 1 Gbps - NEW SEALED

Ubiquiti Gateway Max UXG-MAX 2.5GbE IDS/IPS 2.3 Gbps - NEW SEALED

Ubiquiti Gateway Fiber UXG-FIBER 2.5GbE IDS/IPS 5 Gbps - NEW SEALED

Ubiquiti Gateway Pro UXG-PRO IDS/IPS 3.5 Gbps - NEW SEALED

Ubiquiti Cloud Gateway Industrial UCG-INDUSTRIAL 2.5GbE - NEW SEALED

Ubiquiti Gateway Enterprise UXG-ENTERPRISE 2.5GbE IDS/IPS 12.5 Gbps - NEW SEALED

Ubiquiti Dream Machine UDM - NEW SEALED

Ubiquiti CloudKey+ SSD UCK-G2-SSD - NEW SEALED

Ubiquiti Cloud Gateway Fiber UCG-FIBER - NEW SEALED

Ubiquiti Dream Machine Special Edition UDM-SE - NEW SEALED

Ubiquiti Dream Machine Pro Max UDM-PRO-MAX - NEW SEALED

Ubiquiti Cloud Gateway Ultra UCG-ULTRA - NEW SEALED

Ubiquiti UniFi Dream Machine Pro UDM-Pro Router Gateway NEW SEALED

Ubiquiti Networks ER-X EdgeRouter X 5-Port Gigabit Wired Router ERX 1000 Mbps

New Factory Sealed Ubiquiti Gateway Lite UXG-Lite Gateway Ubiquiti Networks

Ubiquiti Networks UXG-Lite Dual-Band 802.11a Gateway Lite Wi-Fi Router, White

Ubiquiti Cloud Gateway Fiber UCG-FIBER No Storage 30w In Stock Ships Now! White

Ubiquiti UXG-FIBER Gateway Fiber Independant Gateway Router VPN Firewall