Frequently Asked Questions

Question 1

What conditions are Ubiquiti products available in?

GIGDATA LLC · Accepted Answer

GIGDATA offers Ubiquiti in multiple conditions: New (factory sealed), Like New (open box/minimal use), Refurbished (professionally restored with testing), Used (fully functional with cosmetic wear), and For Parts (as-is for component harvesting or repair).

Question 2

Do you offer warranty on Ubiquiti?

GIGDATA LLC · Accepted Answer

Yes, all our Ubiquiti products come with a warranty. New items include manufacturer warranty, while refurbished and used items come with our 30-day money-back guarantee. Extended warranty options are available at checkout.

Question 3

How quickly do Ubiquiti orders ship?

GIGDATA LLC · Accepted Answer

Most Ubiquiti orders ship within 1-2 business days. Standard delivery takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

Question 4

Can I return Ubiquiti if they don't meet my needs?

GIGDATA LLC · Accepted Answer

Absolutely. GIGDATA offers a 30-day return policy on all Ubiquiti. Items must be returned in their original condition. Refunds are processed within 5-7 business days after we receive the return.

Ubiquiti

Ubiquiti Switch Flex Utility USW-FLEXUTILITY - NEW SEALED

Ubiquiti Switch Pro Max 48 USW-PRO-MAX-48 - NEW SEALED

Ubiquiti Switch Pro HD 24 USW-PRO-HD-24 - NEW SEALED

Ubiquiti Switch Pro XG 10 PoE USW-PRO-XG-10-POE - NEW SEALED

Ubiquiti Switch Pro XG 24 USW-PRO-XG-24 - NEW SEALED

Ubiquiti Switch Pro HD 24 PoE USW-PRO-HD-24-POE (600w) - NEW SEALED

Ubiquiti Switch Pro XG 48 PoE USW-PRO-XG-48-POE (1080W) - NEW SEALED

Ubiquiti Switch Pro XG Aggregation USW-PRO-XG-AGGREGATION - NEW SEALED

Ubiquiti Enterprise Fortress Gateway EFG - NEW SEALED

Ubiquiti Device Bridge Pro Sector UDB-PRO-SECTOR - NEW SEALED

Ubiquiti Access Point U6 Extender U6-EXTENDER - NEW SEALED

Ubiquiti Access Point U6 Enterprise In-Wall U6-ENTERPRISE-IW - NEW SEALED

Ubiquiti Access Point U6 Enterprise U6-ENTERPRISE - NEW SEALED

Ubiquiti Switch Enterprise 8 PoE (Vintage) USW-ENTERPRISE-8-POE - NEW SEALED

Ubiquiti Switch Pro XG 8 PoE USW-PRO-XG-8-POE - NEW SEALED

Ubiquiti Switch 48 USW-48 - NEW SEALED

Ubiquiti Switch 24 PoE USW-24-POE - NEW SEALED

Ubiquiti Switch Pro Max 16 PoE USW-PRO-MAX-16-POE - NEW SEALED

Ubiquiti Dream Router 5G Max UDR-5G-MAX - NEW SEALED

Ubiquiti Switch Pro Max 24 PoE USW-PRO-MAX-24-POE - NEW SEALED

Ubiquiti Cloud Gateway Fiber UCG-FIBER No Storage 30w In Stock Ships Now! White